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90 Days
Money Back Guarantee
After trying countless anti-aging products, I finally found the holy grail of skincare with Complexion MD. The difference in my skin is astounding - I've had people tell me I look 10 years younger! My fine lines and wrinkles have disappeared, and my skin looks so much smoother and more radiant. I couldn't be happier with the results.
I was hesitant to try an anti-wrinkle formula, but I'm so glad I did. Complexion MD has transformed my skin and given me the confidence to face the world. I used to have deep wrinkles around my eyes and mouth, but after using this product for just a few weeks, I can see a dramatic improvement. Finally, a product that actually works!
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Complexion MD
Anti-Wrinkle Cream
$00.00
| Sub Total | $00.00 |
| Subscribe&Save Discount | -$00 |
Coupon Discount  XXX
|
-$00 |
| Shipping | Always Free |
| Total | $00.00 |
90 Days
Money Back Guarantee
After trying countless anti-aging products, I finally found the holy grail of skincare with Complexion MD. The difference in my skin is astounding - I've had people tell me I look 10 years younger! My fine lines and wrinkles have disappeared, and my skin looks so much smoother and more radiant. I couldn't be happier with the results.
I was hesitant to try an anti-wrinkle formula, but I'm so glad I did. Complexion MD has transformed my skin and given me the confidence to face the world. I used to have deep wrinkles around my eyes and mouth, but after using this product for just a few weeks, I can see a dramatic improvement. Finally, a product that actually works!
Deionized Water, Aloe Vera Gel, Complex 4: (Acetyl Hexapeptide-3, Palmitoyl Oligopeptide, Sodium Hyaluronate (Hyaluronic Acid), Palmitoyl Tetrapeptide-3, Sesamum Indicum (Sesame) Seed Oil, Carbomer, Polysorbate-20, Palmitoyl Pentapeptide-4, Phyllanthus Emblica Fruit Extract, Propylene Glycol, Sigesbeckia Orientalis Extract, Glycrrhiza Glabra (Licorice) Root Extract, Imperata Cylindrica Root Extract, Glucosamine HCl, Algae Extract, Yeast Extract, Urea, Arctostaphylos Uva Ursi (Bearberry) Leaf Extract, Centella Asiatica (Hydrocotyl) Extract), C12-15 Alkyl Benzoate, Glyceryl Stearate, PEG-100 Stearate, Cetearyl Olivate, Sorbitan Olivate, Theobroma Cacao (Cocoa) Seed Butter, Stearic Acid, Butylene Glycol, Prunus Amygdalus (Sweet Almond) Oil, Glycerin, Caprylic/Capric Triglycerides, PPG/SMDI Copolymer, Retinyl Palmitate (Vitamin-A), Tocopheryl Acetate (Vitamin-E), Mangifera Indica (Mango) Butter, Butyrospermum Parkii (Shea) Butter, Tetrahexyldecyl Ascorbate (Vitamin-C), Echinacea Angustifolia (Coneflower) Extract, Hydrolyzed Wheat Proteins, DMDM Hydantoin, Tetrasodium EDTA, Xanthan Gum, Methyl Paraben, Propyl Paraben, Triethanolamine, Iodopropynyl Butylcarbamate, Citric Acid.
By placing an order through this website, you agree to the terms and conditions set forth below. Please read through these terms and conditions carefully before placing your order, and print a copy for future reference. Please also read our Privacy Policy regarding personal information provided by you, which is incorporated herein by reference.
The statements made on this website, as well as any materials or supplements distributed or sold on www.complexionmd.com, have not been evaluated by the Food and Drug Administration. Products featured on www.complexionmd.com are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions, we suggest consulting with a healthcare professional before using any of our products. The results achieved with all products are not typical, and not everyone will experience these results.
Auto-ship Program (Membership)
If you are placing an order online as part of one of our Subscribe and Save Auto-Ship programs (“Program”), you will receive a monthly supply of our products at a discounted rate. You have no obligation to buy anything in the future as long as you call to cancel the Subscribe and Save Auto-Ship program before your next rebill/reshipment date. If you do not cancel before then, you will continue in our Subscribe and Save Auto-ship Program. Your membership in the Program will remain in effect until you cancel it. To cancel future shipments in the Auto-Ship Program, you must call 1-800-000-0000 at least 1 day prior to the date that your next monthly delivery ships.
You order will be shipped within 2-3 business day of the date of your order. Our hours of operations are Monday - Friday 9:00 AM - 5:30 PM EST.
IF YOU SIGN UP FOR A SUBSCRIBE AND SAVE, YOU WILL BE ENROLLED IN OUR AUTO-SHIP PROGRAM AND BILLED UNLESS YOU CANCEL BEFORE YOUR NEXT SHIPMENT.
Your membership in the program will remain in effect until you cancel by following the cancellation instructions below. IF YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AND THE CARD OR APPLICABLE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT IN OUR PROGRAM WILL BE CHARGED AT THE TIME OF EACH SHIPMENT AND/OR IN INSTALLMENTS. If you wish to cancel your participation in one of our automatic replenishment programs, you may do so by contacting customer service by calling 1-800-000-0000.
By proceeding with your purchase, you acknowledge and agree that will not obtain additional authorization from you for each future installment of the automatic shipment program that will be charged to the payment card you provided initially. In addition, you do not hold responsible for any overdraft charges or fees which you might incur during the ongoing Subscribe and Save Auto-Ship Program.
We may, in our sole discretion, terminate your membership in the Program at any time without notice to you. We reserve the right to refuse or discontinue the supply of our products to any user at any time in our sole discretion. You must provide current, complete, and accurate information for your billing account. You are responsible for ensuring this information is correct and must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is canceled or is no longer valid (for example, for loss or theft). Changes to such information can be made by calling a customer service representative at 1-800-000-0000.
Return Policy for AutoShip
www.complexionmd.com offers a 30 day satisfaction guarantee on all auto-Ship Membership products. If you, the buyer, are unhappy with the product for any reason — even if you've used the full supply of the supplement — you can return the remaining supply or empty bottle for a full refund of the purchase price minus shipping and handling.
To obtain your refund call us at 1-800-000-0000. You will be given a Return Merchandise Authorization (RMA) number. To receive your refund, your return must be received at our shipping facility within 30 days of purchase. Be sure to clearly write the return merchandise authorization (RMA) number on the outside of the box. Our shipping department is NOT allowed to accept any packages without an RMA number. You pay for return shipping.
We will not accept or issue a refund for any packages marked “return to sender” or refused that do not include a valid RMA number. If you return a package, we recommend that you obtain proof of shipment. Upon receipt of your returned product with a valid RMA number, a refund will be issued to your credit card. After the shipping department receives your return, it generally takes 3-5 business days or less to process your refund. Once a return is processed, it can take up to one billing cycle for this return to be posted to your account, depending on your credit card company or financial institution.
Return Policy for Standard Deliveries (including Single Bottle, Bundle Shipment, and additional offers)
www.complexionmd.com offers a 30 day satisfaction guarantee on all standard shipments which include all non-autoship purchased products. If you, the buyer, are unhappy with the product for any reason — even if you've used a full one month supply of the supplement — you can return the empty bottle (or in the case of a bundle, one empty bottle and any additional unopened bottles) for a full refund of the purchase price minus shipping and processing.
To obtain your refund call us at 1-800-000-0000. You will be given a Return Merchandise Authorization (RMA) number. To receive your refund, your return must be received at our shipping facility within 30 days of purchase. Be sure to clearly write the return merchandise authorization (RMA) number on the outside of the box. Our shipping department is NOT allowed to accept any packages without an RMA number. You pay for return shipping.
We will not accept or issue a refund for any packages marked “return to sender” or refused that do not include a valid RMA number. If you return a package, we recommend that you obtain proof of shipment. Upon receipt of your returned product with a valid RMA number, a refund will be issued to your credit card. After the shipping department receives your return, it generally takes 3-5 business days or less to process your refund. Once a return is processed, it can take up to one billing cycle for this return to be posted to your account, depending on your credit card company or financial institution.
Note www.complexionmd.com reserves the right to deny returns for abuse of its return policy. Any customer found to return more than one bottle of the same product for a refund in any six (6) month period shall be deemed an abuser and www.complexionmd.com and its parent company reserves the right to deny/cancel any future shipments or returns to and from any individual or shipping address.
This Terms of Service (“TOS”) is a legally binding agreement made by and between (“we” or “us”) and you, personally and, if applicable, on behalf of the entity for whom you are using this website (collectively, “you”). This TOS governs your use of the www.complexionmd.com website (“Website”) and the services we offer on the Website (“Services”), so please read it carefully.
BY ACCESSING OR USING ANY PART OF THE WEBSITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS TOS. IF YOU DO NOT AGREE TO BE SO BOUND, DO NOT ACCESS OR USE THE WEBSITE.
INTERNET TECHNOLOGY AND THE APPLICABLE LAWS, RULES, AND REGULATIONS CHANGE FREQUENTLY. ACCORDINGLY, WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS TOS AT ANY TIME. YOUR CONTINUED USE OF THE WEBSITE CONSTITUTES ASSENT TO ANY NEW OR MODIFIED PROVISION OF THIS TOS THAT MAY BE POSTED ON THE WEBSITE.
THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES.
1. Using the Website.
(a) Eligibility. Except as expressly provided below, Services may only be used by, and Membership is limited to, individuals who can form legally binding contracts under applicable law. Without limitation, minors are prohibited from becoming Members and, except as specifically provided below, using fee-based Services. Membership is defined by engaging in a purchase agreement with wherein you, the consumer, purchase one of the products found on the Website.
(b) Compliance. You must comply with all of the terms and conditions of this TOS, the policies referred to below, and all applicable laws, regulations, and rules when you use the Website.
(c) License and Restrictions. Subject to the terms and conditions of this TOS, you are hereby granted a limited, non-exclusive right to use the content and materials on the Website. You may not use any third-party intellectual property without the express written permission of the applicable third party, except as permitted by law. The Website will retain ownership of its intellectual property rights, and you may not obtain any rights therein by virtue of this TOS or otherwise, except as expressly set forth in this TOS. You will have no right to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit, or sublicense from materials or content available on the Website, except as expressly set forth in this TOS. You may not attempt to reverse engineer any of the technology used to provide the Services.
(d) Prohibited Conduct. In your use of the Website and the Services, you may not: (i) infringe any patent, trademark, trade secret, copyright, right of publicity, or other right of any party; (ii) defame, abuse, harass, stalk any individual, or disrupt or interfere with the security or use of the Services, the Website, or any websites linked to the Website; (iii) interfere with or damage the Website or Services, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing of electronic mail address information, or similar methods or technology; (iv) attempt to use another user's account, impersonate another person or entity, misrepresent your affiliation with a person or entity, including, without limitation, the Website, or create or use a false identity; (v) attempt to obtain unauthorized access to the Website or portions of the Website that are restricted from general access; (vi) engage, directly or indirectly, in transmission of "spam," chain letters, junk mail, or any other type of unsolicited solicitation; (vii) collect, manually or through an automatic process, information about other users without their express consent or other information relating to the Website or the Services; (viii) use any meta tags or any other “hidden text” utilizing the product names or trademarks, of products listed on this website; (ix) advertise, offer to sell, or sell any goods or services, except as expressly permitted by the Website; (x) engage in any activity that interferes with any third party's ability to use or enjoy the Website or Services; or (xi) assist any third party in engaging in any activity prohibited by this TOS.
(e) Other Users. If you become aware of any conduct that violates this TOS, we encourage you to contact Customer Service. We reserve the right, but will have no obligation, to respond to such communications.
2. Your Content.
(a) License. By posting, storing, or transmitting any content on or to the Website, you hereby grant us a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit, and sublicense such content in any form, in all media now known or hereinafter created, anywhere in the world. You hereby irrevocably waive any claims based on moral rights or similar theories, if any.
(b) Objectionable Content. We do not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content that you post. We will not be liable for any damage or harm resulting from any content, nor from your interactions with other users of the Website. We reserve the right, but have no obligation, to monitor interactions between you and other users of the Website and take any other action to restrict access to or the availability of any material that we or another user of the Website may consider to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable (including, without limitation, because it violates this TOS).
3. Accuracy of Information.
We attempt to ensure that the information on the Website is complete and accurate; however, this information may contain typographical errors, pricing errors, and other errors or inaccuracies. We assume no responsibility for such errors and omissions, and reserve the right to: (i) revoke any offer stated on the Website at any time; (ii) correct any errors, inaccuracies, or omissions; and (iii) make changes to prices, content, promotions, product descriptions or specifications, or other information on the Website at any time.
4. Sales Tax.
If you purchase any products available on the Website (“Products”), you will be responsible for paying any applicable sales tax indicated on the Website.
5. Fraud.
We reserve the right, but undertake no obligation, to actively report and prosecute actual and suspected credit card fraud. We may, in our discretion, require further authorization, such as a telephone confirmation of your order and other information, from you. We reserve the right to cancel, delay, refuse to ship, or recall from the shipper any order if fraud is suspected. We capture certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If any Website order is suspected to be fraudulent, we reserve the right, but undertake no obligation, to submit all records, with or without a subpoena, to all law enforcement agencies, the credit card company, and any relevant financial institutions for fraud investigation. We reserve the right to cooperate with authorities to prosecute offenders to the fullest extent of the law.
6. Intellectual Property Rights.
(a) Copyright. All materials on the Website, including, without limitation, the logos, design, text, graphics, other files, and the selection and arrangement thereof are either owned by us or are the property of our suppliers, licensors, or other companies. You may not use such materials without express written permission.
(b) Trademarks. All brand names listed on this site are trademarked or covered under first use common law trademark. We own the related design marks, and other trademarks on the Website. Page headers, custom graphics, button icons, and scripts are trademarks or trade dress we own. You may not use any of these trademarks, trade dress, or trade names without our express written permission.
7. Third-Party Websites.
www.complexionmd.com may contain links to other websites on the Internet that are owned and operated by third parties. We do not control the information, products, or services available on these third party websites. The inclusion of any link does not imply our endorsement of the applicable website or any association with the website's operators. Because we have no control over such websites and resources, you agree that we are not responsible or liable for the availability or the operation of such external websites, for any material located on or available from any such websites, or for the protection of your data privacy by third parties. Any dealings with, or participation in promotions offered by, advertisers on the Website, including the payment and delivery of related goods or services, and any other terms, conditions, warranties, or representations associated with such dealings or promotions, are solely between you and the applicable advertiser or other third party. You further agree that we shall not be responsible or liable, directly or indirectly, for any loss or damage caused by the use of or reliance on any such material available on or through any such website, or any such dealings or promotions. Notwithstanding anything in this TOS to the contrary, this section does not apply in the state of New Jersey.
8. Linking and Framing.
You may not deep link to portions of the Website, or frame, inline link, or similarly display any of our property, including, without limitation, the Website. You may not use any of our logos or other trademarks as part of a link without express written permission.
9. Comments.
All comments, feedback, suggestions, ideas, and other submissions that you disclose, submit, or offer to us in connection with your use of the Website will become our exclusive property. Such disclosure, submission, or offer of any comments shall constitute an assignment to us of all worldwide right, title, and interest in all patent, copyright, trademark, and all other intellectual property and other rights whatsoever in and to the comments, and a waiver of any claim based on moral rights, unfair competition, breach of implied contract, breach of confidentiality, and any other legal theory. You will, at our cost, execute any documents to effect, record, or perfect such assignment. Thus, we will own exclusively all such right, title, and interest, and shall not be limited in any way in the use, commercial or otherwise, of any comments. You should not submit any comments to us if you do not wish to assign such rights to us. We are and will be under no obligation to: (i) maintain any comments in confidence; (ii) pay to you or any third party any compensation for any comments; or (iii) respond to any comments. You are and shall remain solely responsible for the content of any comments you make.
10. Indemnification.
You agree to defend, indemnify, and hold the Website and its subsidiaries, affiliates, and their directors, officers, agents, members, shareholders, co-branders, or other partners, employees, and advertising partners harmless from any liabilities, losses, actions, damages, claims, or demands, including reasonable attorneys' fees, costs, and expenses, made by any third party directly or indirectly relating to or arising out of (a) content you provide to the Website or otherwise transmit or obtain through the Service, (b) your use of the Service, (c) your connection to the Service, (d) your violation of this Agreement, (e) your violation of any rights of another, or (f) your failure to perform your obligations hereunder. If you are obligated to provide indemnification pursuant to this provision, we may, in our sole and absolute discretion, control the disposition of any claim at your sole cost and expense. Without limitation of the foregoing, you may not settle, compromise, or in any other manner dispose of any claim without our consent. NOTWITHSTANDING ANYTHING IN THIS TOS TO THE CONTRARY, THIS SECTION DOES NOT APPLY IN NEW JERSEY.
11. DISCLAIMERS, EXCLUSIONS AND LIMITATIONS.
(a) DISCLAIMER OF WARRANTIES. WE PROVIDE THE WEBSITE, THE PRODUCTS, AND SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DO NOT REPRESENT OR WARRANT THAT THE PRODUCTS, THE WEBSITE, THE SERVICES, THEIR USE, AND ANY INFORMATION ON CONTAINED THEREIN: (I) WILL BE UNINTERRUPTED OR SECURE, (II) WILL BE FREE OF DEFECTS, INACCURACIES, OR ERRORS, (III) WILL MEET YOUR REQUIREMENTS, OR (IV) WILL OPERATE IN THE CONFIGURATION OF OR WITH OTHER HARDWARE OR SOFTWARE YOU USE. WE MAKE NO WARRANTIES OTHER THAN THOSE MADE EXPRESSLY IN THIS TOS, AND HEREBY DISCLAIM ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR CAUSE, MERCHANTABILITY, AND NON-INFRINGEMENT.
(b) DISCLAIMER OF FORWARD-LOOKING STATEMENTS. THIS WEBSITE MAY CONTAIN FORWARD-LOOKING STATEMENTS THAT REFLECT OUR CURRENT EXPECTATION REGARDING FUTURE EVENTS AND BUSINESS DEVELOPMENT. THE FORWARD-LOOKING STATEMENTS INVOLVE RISKS AND UNCERTAINTIES. ACTUAL DEVELOPMENTS OR RESULTS COULD DIFFER MATERIALLY FROM THOSE PROJECTED AND DEPEND ON A NUMBER OF FACTORS, SOME OF WHICH ARE OUTSIDE OUR CONTROL.
(c) HEALTH-RELATED INFORMATION. WE PROVIDE INFORMATION ON THE WEBSITE FOR INFORMATIONAL PURPOSES ONLY. IT IS NOT MEANT AS A SUBSTITUTE FOR THE ADVICE OF A DOCTOR OR OTHER HEALTHCARE PROFESSIONAL. YOU SHOULD NOT USE THE INFORMATION AVAILABLE ON OR THROUGH THE WEBSITE FOR DIAGNOSING OR TREATING A MEDICAL CONDITION. YOU SHOULD CAREFULLY READ ALL PRODUCT INSTRUCTIONS PRIOR TO USE.
(d) PRODUCTS. ALL PRODUCTS ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS, AND SUPPLIERS, IF ANY, PROVIDED IN THE PRODUCT PACKAGING. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OR CAUSE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NONCOMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION.
(e) EXCLUSION OF DAMAGES. WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES RELATING TO LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL) ARISING OUT OF, RELATING TO, OR CONNECTED WITH THE USE OF THE WEBSITE OR PRODUCTS, REGARDLESS OF THE CAUSE OF ACTION ON WHICH THEY ARE BASED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OCCURRING.
(f) LIMITATION OF LIABILITY. IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING FROM, RELATING TO, OR IN CONNECTION WITH THIS TOS, INCLUDING, WITHOUT LIMITATION, CLAIMS RELATING TO THE WEBSITE OR THE PRODUCTS, EXCEED THE GREATER OF $100 OR THE AMOUNT THAT YOU PAID FOR THE PRODUCTS. NOTWITHSTANDING ANYTHING IN THIS TOS TO THE CONTRARY, THIS DISCLAIMER OF WARRANTY, EXCLUSIONS, AND LIMITATIONS DO NOT APPLY IN NEW JERSEY.
12. Force Majeure.
You acknowledge and understand that if the Website is unable to provide the Products as a result of a force majeure event, the Website will not be in breach of any of its obligations toward you under these TOS. A force majeure event means any event beyond the control of the Website. THE WEBSITE SHALL NOT HAVE ANY LIABILITY TO YOU, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER FORM OF LIABILITY FOR FAILING TO PERFORM ITS OBLIGATIONS UNDER THIS AGREEMENT TO THE EXTENT THAT SUCH FAILURE IS AS A RESULT OF A FORCE MAJEURE EVENT. THIS SECTION SHALL NOT APPLY IN THE STATE OF NEW JERSEY.
13. Domestic Use and Export Restriction.
We control the Website from our offices within the United States of America. We make no representation that the Website or its content (including, without limitation, any products or services available on or through the Website) are appropriate or available for use in other locations. Users who access the Website from outside the United States of America do so on their own initiative and must bear all responsibility for compliance with local laws, if applicable. Further, the United States export control laws prohibit the export of certain technical data and software to certain territories. No content from the Website may be downloaded in violation of United States law.
14. Arbitration and Waiver of Class Action Rights.
This TOS and any issue or dispute arising out of or otherwise related to this TOS or your use of our Website, the Privacy Policy, or any matter concerning Force Factor including use and purchase of any product and enrollment in the Membership Program, collectively "Disputes," shall be governed exclusively by the laws of Florida, excluding its conflict of law provisions. If a Dispute arises, we agree to first contact each other with a written description of the Dispute, all relevant documents and information, and the proposed resolution. You agree to contact us with Disputes by writing to us at the address specified in section 4.3 of our Privacy Policy.
If any Dispute cannot be resolved informally, we each agree that any and all Disputes, other than those filed in small claims court, shall be submitted to final and binding arbitration before a single arbitrator of the American Arbitration Association ("AAA") in a location convenient to you. Either party may commence the arbitration process by submitting a written demand for arbitration with the AAA, and providing a copy to the other party. The arbitration will be conducted in accordance with the provisions of the AAA's Commercial Dispute Resolutions Procedures, Supplementary Procedures for Consumer-Related Disputes, in effect at the time of submission of the demand for arbitration. We will pay all of the filing costs, including arbitrator fees. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, the following shall not be subject to arbitration and may be adjudicated only in the state and federal courts of Florida: (i) any dispute, controversy, or claim relating to or contesting the validity of the our proprietary rights, including without limitation, trademarks, service marks, copyrights, or trade secrets; or (ii) an action by a party for temporary, preliminary, or permanent injunctive relief, whether prohibitive or mandatory, or other provisional relief. You expressly agree to refrain from bringing or joining any claims in any representative or class-wide capacity, including but not limited to bringing or joining any claims in any class action or any class-wide arbitration.
YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE YOUR CASE, AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION. HOWEVER, YOU UNDERSTAND AND CHOOSE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH ARBITRATION.
15. Modification of Terms of Service.
We reserve the right to change or modify these TOS at any time, with or without notice, and your continued use of the Website will be conditioned upon the TOS in force at the time of your use. You can always check the most current version of the TOS at this page.
16. Termination.
We maintain the right to terminate your access to the Website if we reasonably believe you have breached any of the TOS. Following termination, you will not be permitted to use the Website and we may, in our sole discretion, cancel any outstanding Product orders. If your access to the Website is terminated, we reserve the right to exercise whatever means we deem necessary to prevent unauthorized access to the Website, including, but not limited to, technological barriers, IP mapping, and direct contact with your Internet Service Provider. This TOS will survive indefinitely unless and until we choose to terminate it, with or without notice, regardless of whether any account or order you open is terminated by you or us, or if you have the right to access or use the Website.
17. Integration.
This TOS contains the entire understanding between you and us regarding the use of the Website, and supersedes all prior and contemporaneous agreements and understandings between you and us relating thereto.
18. Additional Terms.
These TOS, and all of your rights and obligations under them, may not be assigned or transferred by you without our prior written consent. No failure or delay by a party in exercising any right, power, or privilege under this TOS will operate as a waiver thereof, nor will any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof, or the exercise of any other right, power, or privilege under this TOS. You are an independent contractor, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by this TOS. The invalidity or unenforceability of any provision of this TOS will not affect the validity or enforceability of any other provision of this TOS, all of which will remain in full force and effect.
If you have any questions or comments please fill out the form below. We will respond to your inquiry within one to four hours during our business hours.
Our hours of operation are Monday to Friday 9am EST to 5:30pm EST.
You may also contact us by calling 1-800-000-0000.
Effective Date: January 15, 2016
We reserve the right to modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the "Privacy Policy" link on this Website's home page (http://www.complexionmd.com/privacy.html). You should check back periodically for updates and modifications to the Privacy Policy. Your continued use of this Website after the amended Privacy Policy is posted indicates your acceptance of the amended Privacy Policy.
Regarding Personal Information (defined below), if any modifications are materially less restrictive on our use or disclosure of the Personal Information previously disclosed by you, we will notify you before implementing such revisions with respect to such information as to you.
Personal Information. "Personal Information" includes any information regarding a natural person that may be used directly to identify the person. Personal Information that we collect may vary with each separate purpose for which you provide it, and it may include one or more of the following categories: name, physical address, an email address, phone number, credit card information, including credit card number, expiration date, and billing address, and certain location data.
Usage Data. We reserve the right to collect information based on your usage of this Website which is information collected automatically from this Website (or third party services employed in connection with this Website), which can include: websites visited prior to visiting this Website, the IP addresses or domain names of the computers utilized by the users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request to the server, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the user, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, other parameters about the device operating system and/or the user's IT environment, and data, conversion rates, marketing and conversion data and statistics, reports, analytics data, reviews and surveys (collectively, "Usage Data"). Usage Data is essentially anonymous when collected, but could be used indirectly to identify a person.
Personal Information. We collect Personal Information at the time you provide it to us. We collect Personal Information through sign-up forms and as part of your purchase or registration for an account, product, or service, promotion, or contest from this Website. Personal Information that we collect may vary with each sign-up, purchase or registration. In addition, we collect Personal Information from all communications with Website visitors including without limitation, text messages, e-mails, faxes, telephone calls, and regular "snail mail", as well as from third-party outside sources including database vendors.
Your Communications With Us. We collect Personal Information that we receive from you as you communicate with us. If you complete, in whole or in part, a form on our Website, attempt to, or actually order a product or service, signup to our Website or to participate in our mailing list activities, we will receive your Personal Information from our Website services, email services and/or telecommunications service.
Usage Data. We reserve the right to monitor your use of this Website. As you navigate through this Website, Usage Data may be passively collected (that is, gathered without your actively providing the information) using various analytics and reporting technologies, such as cookies and web beacons.
We may use your Personal Information for the performance of the services or transaction for which it was given, and in connection with other products, services, promotions, or contests we may offer, and our private, internal reporting for this Website, and security assessments for this Website. Without limiting the foregoing, Personal Information may be used to communicate with you regarding your registration for any Website service and purchase or attempt to purchase any product or service including, but not limited to, sending you e-mail, text messages, and other communications regarding any incomplete order. Personal Information may also be used to send you information about healthy living, diets, and physical fitness, including e-mail newsletters, from our third-party wellness partners. See the "E-MAIL MARKETING" section below for information about how to opt out of receiving these and other e-mails.
We reserve the right to make full use of Usage Data. For example, we may use Usage Data to provide better service to Website visitors, customize the Website based on your preferences, compile and analyze statistics and trends about the use of this Website, and otherwise administer and improve this Website for your use. Specific uses are described below.
General Disclosure Policy. We reserve the right to disclose your Personal Information as described below. We reserve the right to disclose Usage Data without restriction.
Affiliated Entities. We reserve the right to provide your Personal Information and Usage Data to any of our affiliated entities, including our subsidiaries. Affiliated entities are entities that we legally control (by voting rights) or that control us.
Service Providers. We reserve the right to provide access to your Personal Information and Usage Data to our trusted service providers that assist us with the operation and maintenance of this Website and our communications network. For example, we may contract with third parties to process payments, host our servers, provide security, and provide production, fulfillment, optimization, analytics, and reporting services. Our service providers will be given access to your information only as is reasonably necessary to provide the services for which they are contracted.
Successors. If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your Personal Information and Usage Data. In such an event, we will require the buyer or transferee to agree to our commitments provided in this Privacy Policy.
Legal Process, Enforcement and Security Notice. We reserve the right to disclose your Personal Information and Usage Data if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary (i) to satisfy any applicable law, regulation, legal process or enforceable governmental request (such as for example, to comply with a subpoena or court order), (ii) to detect, prevent, and address fraud or other illegal activity, and (iii) to investigate, respond to, or enforce violations of our rights or the security of this Website.
To Our Marketing Affiliates. We may participate with other companies or individuals for purposes of promoting our products, services, promotions or contests or their products, services, promotions, or contests. We reserve the right to disclose your Personal Information to them for purposes of (i) compensation, transaction processing, fulfillment, and support, and (ii) for purposes of offering you other products, services, promotions, and contests. These marketing affiliates may also contact you regarding other products, services, promotions, or contests.
If you do not want us to share your Personal Information with any third parties, please email us by submitting our contact form. Please note that your Personal Information will need to be shared with certain third-parties in order to process and fulfill any orders that you place over the Website.
As described in this Privacy Policy, from time to time we may make your personal information available to third parties for their marketing purposes. California law permits individuals who are California residents to request certain information about our disclosure of personal information to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in an e-mail via our contact form, with the phrase "California Privacy Request" in the subject line along with your name, address and email address. We will respond to you within thirty days of receiving such a request. If you do not want us to share your personal information with third parties, you may opt-out of this information sharing by emailing us via our contact form. In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; or by phone at 916-445-1254 or 800-952-5210; or by email to dca@dca.ca.gov.
In order to provide better service for our Website, we may use Cookies and Web Beacons to collect Usage Data to store your preferences and information about what pages you visit and past activity at our Website. We may also employ Web Beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our Website.
"Cookies" are tiny pieces of information stored by your browser on your computer's hard drive. Cookies are also used to customize content based on your browser. Most browsers are initially set to accept cookies. If you want to disable cookies, there is a simple procedure in most browsers that allows you to turn off cookies. Please remember, however, that cookies may be required to allow you to use certain features of our Website.
Flash Cookies - third party cookies that use an Adobe Flash Media Player local shared object (LSO) - may be used along with other third party cookies for purposes of crediting any purchase you may make on this Website to one of our marketing affiliates that may have referred you to us. These cookies will be used for purposes of crediting sales to the referring marketing affiliate. Flash cookies are not the same as "browser cookies." The Adobe Flash Media Player is software that enables users to view content on their computers. Flash cookies are also accompanied by a browser cookie. If you delete the browser cookie, the Flash cookie may automatically create (or re-spawn) a replacement for the browser cookie.
Web Beacons - sometimes called single-pixel gifs or clear gifs - are used to assist in delivering cookies, and they allow us to count users who have visited pages of our Website. We may include Web Beacons in promotional e-mail messages or other communications in order to determine whether messages have been opened and acted upon.
We reserve the right to participate with third party analytics partners to monitor and analyze Website traffic and track user behavior on this Website.
Google Analytics (Google) - Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilizes the data collected to track and examine the use of this Website, to prepare reports on its activities, and to share them with other Google services. Information collected: cookie and Usage Data. Visit Privacy Policy at https://www.google.com/intl/en/policies/?fg=1. You may opt out of the Google Analytics service with the Google's Browser Add-on that's available at https://tools.google.com/dlpage/gaoptout/.
We invite you to socialize and share your participation with this Website and purchases. If you choose to use social media platforms such as Facebook, Twitter, Pinterest, and Instagram, you will be allowing interaction with these platforms or other external platforms directly from this Website, and in the process you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies.
We also may share Usage Data with advertisers and other third parties who may use it for advertising purposes, including to serve targeted advertising on non-affiliated third party sites. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information about your online activities on the Website or other websites over time. For example, anonymous information collected across multiple sites may enable the ad network to predict your preferences and show you ads that are likely to be of interest to you. Please note that, except as explained above with respect to our Affiliated Entities and Marketing Affiliates, we do not share any information that identifies you personally with the third party service providers who serve ads on our behalf. Please visit the Network Advertising Initiative ("NAI") for information about how to opt-out of interest-based advertising by their members. See http://www.networkadvertising.org for general information about the NAI and http://www.networkadvertising.org/managing/opt_out.asp for the opt-out page. You may also visit http://www.aboutads.info/consumers/ to learn about interest-based advertising and how to opt-out from online behavioral ads served by some or all participating companies.
By submitting your email address through the Website, you are expressly consenting to receive emails from The Company, including from The Company's affiliates, and from third parties concerning offers and advertisements unrelated to The Company. To opt-out of receiving email messages from us, from our affiliates or from other third parties, click on the "Unsubscribe" link contained in each email. Please allow up to 10 business days for your request to be processed. Please note that if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding your order(s) (i.e., order confirmation, shipping information, etc.). If you have questions or concerns regarding this provision, please contact us.
Some Web browsers incorporate a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Each browser communicates "Do Not Track" signals to websites differently, making it unworkable to honor each and every request correctly. In order to alleviate any communication error between browsers and the Website, we do not respond to "Do Not Track" signals at this time. As the technology and communication between browser and website improves, we will reevaluate the ability to honor "Do Not Track" signals and may make changes to our policy.
We will implement reasonable and appropriate security procedures consistent with prevailing industry standards to protect data from unauthorized access by physical and electronic intrusion. Unfortunately, no data transmission over the Internet or method of data storage can be guaranteed 100% secure. Therefore, while we strive to protect your Personal Information by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or archive at this Website.
Any Personal Information which we may collect on this Website may be stored and processed in our servers located in the United States or in any other country in which we, or our affiliates, subsidiaries, or agents maintain facilities. By using this Website, you consent to any such transfer of Personal Information outside your country of residence to any such location.
At any time you may contact The Company via email to update your Personal Information or request that your Personal Information no longer be shared by The Company. In the case that your credit or other payment card is lost, stolen, or used without permission, promptly contact The Company using our contact form to update the Personal Information we have on file for you.
We may request identification prior to approving any requests to update your Personal Information. This is designed to protect your privacy. We reserve the right to decline any requests that are unreasonably repetitive or systematic, require unreasonable time or effort of our technical or administrative personnel, or undermine the privacy rights of others. We reserve the right to permit you to access your Personal Information in any account you establish with this Website for purposes of making your own changes or updates, and in such case, instructions for making such changes or updates will be provided where necessary.
This Website may contain links to other websites operated by third-parties. If you do click on any of the links to their websites or accept any of their promotional offers, your click-through information and any information that you provide in the process of registration or purchase will be transferred to these sites. We have no responsibility or liability for the policies and practices of these third-party sites. You should be careful to review any privacy policies posted on any of these sites before providing information to them.
We are committed to preserving online privacy for all Website visitors, including children. This Website is targeted at adults only. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any information from, or sell to, children under the age of 13. If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, we will remove the information from our active list, at your request. To request the removal of your child's information, please contact our site as provided below under "Contact Us," and be sure to include in your message the same login information that your child submitted.
If you have any questions regarding this Privacy Policy, please contact the owner and operator of this website business at:
Attn: Privacy Policy
Email: Contact Form
Telephone: 1-800-000-0000
Hours of Operation: Monday to Friday 9am EST to 5:30pm EST
We offer a 90 day money back guarantee.
Please try our product for 60 days (2 boxes) and if for any reason you are not 100% satisfied, simply return the two empty boxes within 67 days from the time of delivery for a full refund excluding shipping charges. If you wish to take advantage of the price discount by ordering multiple boxes don't worry. Any unopened boxes returned along with your first two opened boxes within the 67 day guarantee period will also be eligible for a full refund.
How can we make this incredible guarantee? Because we KNOW you will be satisfied with our product. Please do not ship any product back after the 67-day refund period has expired. Returns must be received back at warehouse within 67 days of delivery with no exceptions. Credits for product returns which are eligible for refund will be processed within 30 calendar days of receipt of returned product at warehouse. Please feel free to try our products, but refunds are limited to one order per customer.
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